– Kevin Yarbrough, City of Fort Worth, TX
Selectron’s Relay platform automates the scheduling process and allows permit holders to manage their own inspections. Users can schedule inspections, access permit information, and post or check inspection results through Interactive Voice Response, Web, or SMS Text Message. We can tailor the solution to what communication channel is the best fit for your agency.
The Relay IVR supports multi-lingual inspection management, allowing users to schedule, reschedule and cancel inspections automatically, reducing inbound calls to staff.
Relay’s web solution frees up staff by allowing permit holders to manage their own inspections. Users can schedule inspections, access permit information, and post or check inspection results, all in a clean and consistent user interface.
SelexTXT allows users to schedule inspections and obtain results using a simple conversational interface via any standard text messaging application. SelecTXT gives your contractors yet another way to connect with you and get work done.