What Our Customers Are Saying

Monroe County, FL

“I like the fact that Selectron adjusted their processes to what would work best for myself and our agency. That’s what continues to sell Selectron as a company to work with.”

Karen Pleasant Gonzalez,
Application Analyst
VoicePermits

Prescott Valley, AZ

“I’ve said to my boss and my employees that when it comes to having contracted work with a vendor like Selectron, they have set the standard for us now.”

Building and Utility Departments
Relay Utility & Permit Pack

Oklahoma City, OK

“I’m really impressed with Selectron. Ever since their upgrade to our permitting system, we wonder how we ever got along without it.”

Building and Planning Department
Atlas, Relay Permits Pack

ENSTAR Natural Gas

“We’ve been using Selectron since 2007 and working with them has always been a positive experience because we get excellent support and communication from them.”

Christina Veltkamp
Customer Service Manager
Relay Utility Pack

Garland, TX

“Selectron is the only vendor that we pay maintenance to that actually does quarterly maintenance on our solution. I feel like I’m getting value for the money.”

James Bartosh,
System Engineer
Relay Utility, Courts & Permits Pack

Pleasanton, CA

“Selectron listened to our feedback when developing the IVR call flow. Now, two thirds of our inspection requests are processed through the IVR.”

Building and Utility Departments
Relay Permits & Utility Pack

San Angelo, TX

“Selectron’s IVR processes 2,500 payments a month, eliminating the need for our staff to handle them manually.”

Building and Utility Departments
Relay SelecTXT & VoiceUtility

Polk County, FL

“Since we have been using the new Atlas solution, our productivity has just been through the roof.”

Ryan Wiggins
Building Division Official
Atlas, Relay Permits Pack

East Valley Water District, CA

“Selectron’s IVR has saved our department over 120 hours per week.”

Water Utility Department
Relay Utility Pack

Hanover County, VA

“The inspectors love it. They’ve been able to increase their time in the field.”

Building and Utility Departments
Relay Utility & Permits Pack

Gainesville, GA

“If anybody is looking for an IVR solution or option to make payments available for their customers, I would rate Selectron as one of the best companies I have ever seen or been involved with.”

Building and Utility Departments
Relay Utility Pack

Roseville, CA

“The IVR makes a huge difference for us. Our goal is to push people back into the IVR whenever possible to keep our costs down and reduce inefficiencies.”

Relay Utility Pack

Tucson Water, AZ

“Selectron’s staff are very responsive. They are there to support us, assist us, and work to rectify any issue immediately.”

Water Utility Departments
VoiceUtility

Aurora Water, CO

“We went with Outbound Notifications because we needed to be able to work in a smarter and more efficient manner.”

Building, Utility, and Parking Departments
Utility, Permits & Parking Pack

Arlington Water Utilities, TX

“Prior to working with Selectron our IVR system was outdated. Selectron’s upgraded system has helped us meet the demand of a new tech generation”