Customer
Success
LAS VEGAS, NV | Customer since 2010
What Our Customers Are Saying
Monroe County, FL
“I like the fact that Selectron adjusted their processes to what would work best for myself and our agency. That’s what continues to sell Selectron as a company to work with.”
Karen Pleasant Gonzalez,
Application Analyst
VoicePermits
Prescott Valley, AZ
“I’ve said to my boss and my employees that when it comes to having contracted work with a vendor like Selectron, they have set the standard for us now.”
Mark Lusson,
Customer Accounts Manager
Relay Utility Pack
Oklahoma City, OK
“I’m really impressed with Selectron. Ever since their upgrade to our permitting system, we wonder how we ever got along without it.”
David Adcock,
Development Center Manager
VoicePermits
ENSTAR Natural Gas
“We’ve been using Selectron since 2007 and working with them has always been a positive experience because we get excellent support and communication from them.”
Christina Veltkamp
Customer Service Manager
VoiceUtility & RCS Outbound
Garland, TX
“Selectron is the only vendor that we pay maintenance to that actually does quarterly maintenance on our solution. I feel like I’m getting value for the money.”
James Bartosh,
System Engineer
VoicePermits
Pleasanton, CA
“Selectron listened to our feedback when developing the IVR call flow. Now, two thirds of our inspection requests are processed through the IVR.”
Dennis Corbett,
Chief Building Official
VoicePermits
San Angelo, TX
“Selectron’s IVR processes 2,500 payments a month, eliminating the need for our staff to handle them manually.”
Mary Cleveland,
Billing & Receipts Manager
Hosted VoiceUtility
Fontana, CA
“The Selectron system is better than other offerings because of its reliability and cost performance.”
Marc Tamayo,
IT Senior Business Analyst
VoicePermits
East Valley Water District, CA
“Selectron’s IVR has saved our department over 120 hours per week.”
Carol Cales,
Customer Service Supervisor
VoiceUtility
Hanover County, VA
“The inspectors love it. They’ve been able to increase their time in the field.”
Theresa Arnold,
Business Manager
VoicePermits & VoiceUtility
Gainesville, GA
“If anybody is looking for an IVR solution or option to make payments available for their customers, I would rate Selectron as one of the best companies I have ever seen or been involved with.”
Tina Wetherford,
Finance& Admin Division Manager
VoiceUtility
Roseville, CA
“VoiceUtility makes a huge difference for us. Our goal is to push people back into the IVR whenever possible to keep our costs down and reduce inefficiencies.”
Andrea Blomquist,
Service Manager
VoiceUtility
Tucson Water, AZ
“Selectron’s staff are very responsive. They are there to support us, assist us, and work to rectify any issue immediately.”
Jane Slama,
Billing Office/Call Center Superintendent
VoiceUtility
Aurora Water, CO
“We went with Outbound Notifications because we needed to be able to work in a smarter and more efficient manner.”
Marena Lertch,
Billing Manager
VoiceUtility
Arlington Water Utilities, TX
“Prior to working with Selectron our IVR system was outdated. Selectron’s upgraded system has helped us meet the demand of a new tech generation”
Angelia Garrett
Business Services Manager
VoiceUtility
Elk Grove, CA
“I can honestly say that out of all the Superion 3rd party vendors we’ve worked with, Selectron is by far our favorite.”
City of Elk Grove
VoicePermits
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