Outbound
Proactive Customer Engagement
Outbound allows agencies to send automated, pre-crafted communications by phone, fax, email, or text message. Given the freedom and control to customize messaging as is appropriate, agencies can deploy Outbound within a single department or as an enterprise-wide solution. Outbound is perfect as a stand alone solution or a complement to one of Selectron’s IVR or web solutions.
“The outbound notifications that used to take a week, Selectron can do in 2 hours.”
– Sherry Woolbright, Water Administration Manager
Anderson, SC
Real Value For Any Agency
For agencies desiring to craft specific, on-message communication to their citizens, Outbound provides a flexible and customizable platform to do so. Valuable performance capabilities are:
Flexible Deployment Models
Our solutions are deployed based on your needs. Whether on-premise, hosted, or using a hybrid strategy, we make Outbound work how you want, where you want. All deployments come with industry-standard security compliance, so you can be confident you’re protected.
Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard.
Contact us to request additional information or schedule a demo.